At The Old Post Office B&B and Coffee Shop, we respect your privacy and are committed to protecting your personal information.

What Information We Collect

When you make a booking or enquiry, we may collect:

•  Your name, contact details (email, phone, address)

•  Booking details (dates, number of guests, room preferences)

•  Any special requests (e.g. dietary needs)

•  Payment information (processed securely by our booking provider)

•  Website usage data

We also operate CCTV in public and external areas for safety and security.

How We Use Your Information

We use your information to:

•  Process and manage your booking

•  Provide your accommodation and breakfast

•  Communicate with you about your stay

•  Improve our services

•  Meet legal and tax obligations

Cookies & Tracking Tools

Our website uses essential cookies to enable bookings and basic functionality. We also use Google Hotel Ads, which places tracking cookies to measure the performance of our advertising and understand how visitors find and book with us.

You can control or disable cookies through your browser settings at any time.

Who We Share Your Information With

We only share your information when necessary:

•  With trusted service providers (e.g. our booking system and payment processor)

•  With authorities if required by law

We never sell your personal information.

How Long We Keep Your Data

•  Booking records: up to 7 years (for accounting and legal reasons)

•  CCTV footage: usually 30 days

•  Marketing emails: until you ask us to stop

Your Rights

You have the right to:

•  See what personal information we hold about you

•  Ask us to correct or delete your information

•  Object to how we use your data

To exercise any of these rights, simply contact us.

Security

We take reasonable steps to keep your information safe and secure.

Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.